Privacy Policy

Introduction

This Privacy Policy outlines the methods and policies governing the collection, use, and protection of personal data by Charming UK Cottages. As a UK-based entity, we are deeply committed to data privacy as stipulated by the Data Protection Act 2018, which includes adhering to the regulations set forth by the GDPR. Our primary objective is to ensure that our users feel secure when sharing their personal information with us for the purpose of exploring and booking our charming countryside accommodations across the United Kingdom. We emphasize complete transparency in how we gather and handle your personal data. Furthermore, this privacy policy covers the measures we take to safeguard your information and provide you with appropriate rights to protect your privacy.

Collection of Information

Charming UK Cottages collects personal information that you voluntarily provide to us when using our services. This includes information such as your name, contact details, and other identifying data that you provide when visiting our website, subscribing to our newsletter, or enquiring about our accommodations. We may also collect technical data through automated tools such as cookies and web logging to enhance your user experience and maintain the efficiency of our online services. This information may include your IP address, browser type, pages accessed during your visit, and other vital trends related to your interaction with our website.

Use of Collected Information

The information we collect is utilized primarily to enable a seamless and personalized user experience when navigating our website. Your personal data may be used to contact you regarding reservations, respond to queries, send notifications, and offer updates on promotions relevant to your interests. In addition, we may use non-personal data for analytical purposes to improve the efficiency, security, and overall quality of our services. By conducting such analytics, we aim to provide exemplary service in connecting you with enchanting holiday cottages throughout the UK.

Data Sharing and Disclosure

We take your privacy seriously and do not disclose or share personal information with third parties, except where required to fulfill our business obligations or by law. Our partnerships with service providers are conducted under stringent contractual agreements that ensure compliance with privacy regulations. Rest assured that any third-party service providers we engage are obligated to use your data only for the intended services and are required to maintain high standards of data protection.

Data Security and Retention

Your data security is of paramount importance to us at Charming UK Cottages. We implement robust technical and organizational safeguards to protect your personal information against unauthorized access, alteration, or destruction. These measures include encryption, access controls, and secure servers. Additionally, we retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws. Upon the expiry of this period, your data is securely destroyed to prevent unauthorized access.

Your Rights

In alignment with GDPR and UK data protection laws, you are entitled to certain rights regarding your personal information. These include the right to access, rectify, or erase your data, the right to restrict processing, the right to data portability, and the right to object to the use of your personal data in specific circumstances. If you have any queries about your rights or wish to exercise them, kindly contact us via [email protected]. Our team will make every reasonable effort to address your requests promptly and transparently.

Contact Information

If you have any questions, requests, or concerns about this Privacy Policy or our data practices, please do not hesitate to reach out to us. You can contact Celeste Fairbrooke at the following address: Beehive, 40 Bowen Street, Pipitea, Wellington, 6011, New Zealand, or via email at [email protected]. We are committed to working with you to quickly and efficiently address any and all concerns regarding your privacy.